Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Williams

Donna Williams

November 26, 2025

5  out of  5
rating by Donna Williams
"Miss Kirkman was incredibly helpful and an absolute delight to work with. She was attentive, knowledgeable, and made the entire experience smooth and enjoyable. I truly appreciate her professionalism and warmth—highly recommended!"
Profile photo of Bre

Bre

November 26, 2025

5  out of  5
rating by Bre
"Working with Ms. Shakeva Kirkman has been an absolute pleasure. She had been very supportive and helpful with also giving a great price!"
Profile photo of Candace Latimer

Candace Latimer

November 26, 2025

5  out of  5
rating by Candace Latimer
"Shakeva was professional, kind and extremely knowledgeable! I would definitely recommend her for all of your insurance based needs."
Profile photo of Butterfly Jazzy

Butterfly Jazzy

November 26, 2025

5  out of  5
rating by Butterfly Jazzy
"Bri is amazing to work with! She’s patient, knowledgeable, and truly cares about her clients. She takes the time to explain everything clearly and makes the whole process stress-free. I would absolutely recommend her to anyone looking for someone they can trust."
Profile photo of Opium Homixide

Opium Homixide

November 26, 2025

5  out of  5
rating by Opium Homixide
"Breanna was such a delight to speak with . She also explained the policies very well in order for me to make my decision"
Profile photo of Khristina Sinclair

Khristina Sinclair

November 20, 2025

5  out of  5
rating by Khristina Sinclair
"I recently made the switch from another insurance company to State Farm. I had the absolute pleasure of having Breanna assist me. She took her time explaining both home and auto coverage while helping me to customize it to my needs. Bre was patient with me and addressed all my questions and concerns. Her service and professionalism was impeccable."
Profile photo of Y G

Y G

October 14, 2025

5  out of  5
rating by Y G
"It was really nice experience working with Breanna who quoted for me different types of insurance coverage.She was able to find best match to my existing insurer @ a very competitive price by State Farms. Great job!"
Profile photo of Robert M

Robert M

October 1, 2025

5  out of  5
rating by Robert M
"Bre made the whole experience feel personal and genuine. She didn’t just try to sell me something, she took the time to understand my needs and explain why the coverage made sense. I really appreciated being treated like a person, not just a customer. Highly recommend!"
Profile photo of Day

Day

June 13, 2025

5  out of  5
rating by Day
"By far one of the most pleasant agents around. Gail & Maria both provided a ton of helpful information about insurance. I strongly recommend seeking for insurance needs."
Profile photo of Deja Keemer

Deja Keemer

April 17, 2025

5  out of  5
rating by Deja Keemer
"Great Service from Marcus !!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jaki Thomas

Jaki Thomas

April 14, 2025

5  out of  5
rating by Jaki Thomas
"I appreciate the service provided by Lauren. She was very attentive and responsive to my concern. I recommend this agency for those who are interested in people who value customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jane Cupit

Jane Cupit

April 11, 2025

5  out of  5
rating by Jane Cupit
"I had a very good experience today. Lauren Hopkins was very knowledgeable and friendly. She very quickly was able to solve my problem."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Darnisha Hall

Darnisha Hall

March 13, 2025

5  out of  5
rating by Darnisha Hall
"Spoke with Shakeva , very pleasant and extremely helpful"
We responded:
"Thanks Darnisha! We appreciate your review. We are delighted to know you had a great experience with Shakeva and our office. Please don’t hesitate to reach out for any future needs. Thanks again!"
Profile photo of Aliya Mooney

Aliya Mooney

October 31, 2024

5  out of  5
rating by Aliya Mooney
"I love this office! Thanks to Maria I have all possible insurance through State Farm. Thank you!!"
We responded:
"Thanks Aliya! We appreciate the opportunity to earn your business everyday. Maria is a wonderful asset to our team. Thanks for taking the time to leave us a review!"
Profile photo of Destiny Johnson

Destiny Johnson

October 17, 2024

5  out of  5
rating by Destiny Johnson
"Maria was very helpful and patient with me! She was a pleasure. Thank you so much!"
We responded:
"Destiny we appreciate you taking the time to leave our office a review. Maria is an awesome asset to the team and we’re thrilled she could assist you. Please don’t hesitate to call on us again! "
Profile photo of Nook Nicole

Nook Nicole

October 16, 2024

5  out of  5
rating by Nook Nicole
"Its hard finding insurance agents willing to throughly answer your questions and make sure you are comfortable in your purchase. Maria was such a delight, i couldn’t have asked for someone more patient and attentive. Thank You!"
We responded:
"Thank you for allowing us to earn your business! We agree, Maria is amazing to work with. Please continue to call on us for all of your insurance and financial services needs. Thanks for the review!"
Profile photo of Dave H

Dave H

October 4, 2024

5  out of  5
rating by Dave H
"Excellent service! Gail has hired courteous and knowledgeable staff who will get the job done!"
We responded:
"Thank you so much for this awesome review. We appreciate you taking the time to leave it for us!"
Profile photo of Abdul

Abdul

September 10, 2024

5  out of  5
rating by Abdul
"I have been using their services for both Home and Auto insurance for years now. I had a fantastic experience with Office of Gail Moody. The team is exceptionally knowledgeable and taking the time to thoroughly explain my insurance options. I recently talked on phone with Kristina, she was incredibly welcoming and professional. She took the time to understand my needs and explained my options clearly, making the whole process smooth and easy. The Whole team is patient, answering all questions and making sure everything is going well. I highly recommend Office of Gail Moody to anyone looking for reliable, customer-focused insurance solutions."
We responded:
"Thank you, Abdul, for this incredibly awesome review. We strive to be thorough in our interactions with our customers. We are here to help with your insurance and financial services needs. Please contact us whenever the need arises. Thanks again!"
Profile photo of Laurie Elseroad

Laurie Elseroad

May 2, 2024

1  out of  5
rating by Laurie Elseroad
"Contacted me two weeks before my homeowners insurance policy would be canceled for the first time. They had been billing my mortgage company and did not receive a check for them for 4 months and then finally decided to let me know 2 weeks before cancelation and said that they would not extend my cancelation date even though I was just made aware that the mortgage company had not been paying the insurance bill."
We responded:
"Hi Laurie, I know this situation has been resolved. I just wanted to note that we sincerely appreciate your business. Please contact us should you have any additional questions or concerns. "
Profile photo of Javon Page

Javon Page

October 5, 2023

5  out of  5
rating by Javon Page
"Taj was awesome! very informative and helpful ask for here when service is needed !!!!"
We responded:
"Javon thanks so much for this awesome review and for recognizing Taj! We appreciate the opportunity to earn your business. Thanks again!"
Profile photo of Terrie Smith

Terrie Smith

April 18, 2023

5  out of  5
rating by Terrie Smith
"I'm shopping around for renter's insurance and I spoke with Domiontaye. She was very insightful and kind. Great customer service."
We responded:
"We appreciate your business and your kind words about our team! Please don’t hesitate to reach out for your insurance and financial services needs. "
Profile photo of Aaliyah Gayle

Aaliyah Gayle

April 18, 2023

5  out of  5
rating by Aaliyah Gayle
"I would recommend Gail Moody’s office to anyone I know who’s looking for insurance. The agents are extremely kind and helpful. I spoke with Domiontaye and she answered all of my questions thoughtfully, she was a life saver and was so kind."
We responded:
"Thanks Aaliyah, we appreciate your kind words. Thank you for allowing our office the opportunity to earn your business!"
Profile photo of Lionel Campbell

Lionel Campbell

April 17, 2023

5  out of  5
rating by Lionel Campbell
"This company is amazing!! I spoke with a young woman named Domiontaye. She was so knowledgeable and answered all of my questions, giving me all of the information I called about. She communicated clearly and she was extremely kind and patient with me. I would recommend this company to anyone who is looking to purchase any type of insurance."
We responded:
"What an awesome review! Thanks Lionel, we appreciate you and the opportunity to earn your business. Please don’t hesitate to call us should the need arise!"
Profile photo of Tanya Mo

Tanya Mo

March 22, 2023

2  out of  5
rating by Tanya Mo
"Today I am editing my review because of the agent; her employees are awesome- thank Goodness for them, hence why the reviews are good. After 21 years, I parted ways with this location, because the agent provides very poor customer service. She doesn't follow-up nor call back. I gave the benefit of a doubt several times. The prior agent, whom retired, was great prior to her arrival. Several months ago, I requested information to change my policy; she never provide the information. The wrong people would have benefited if something had happened to me. I sent her a message to let her know I planned to change my agent- she neither responded to apologize nor acknowledge my departure. She is earning good ratings, because of her employees. We have got to do better Ms. Moody. Nonetheless, I still give Malia 5 stars. A while back, I called the office with a concern and made a request while at it. Malia told me she'd obtain additional information and get back to me. She responded expeditiously and fulfilled my request within matter of minutes. Her customer service skills are outstanding. Thank you Malia."
We responded:
"Tanya we’re sorry to hear that you’ve changed your review and would love to be able to speak with you. We’d appreciate it if you’d reach out at your earliest convenience. Be well!"
Profile photo of levi smith

levi smith

November 30, 2022

5  out of  5
rating by levi smith
"Spoke with an agent name asia smith she was very polite and knowledgeable she was patient with me after I asked her question after question ! She helped me get a better rate then I would’ve gotten going somewhere else !"
We responded:
"Thanks Levi for the awesome review. We appreciate your business and confidence in our team!"